We have a courier service (Dawn Wing) available for delivery. Prices are available at checkout.
WHEN WILL I GET MY ORDER?
Please allow up to 2-3 working days for us to process your order.
Once shipped please expect 1-3 working days for your order to arrive via courier. The lead time may vary depending on how far you are from Cape Town. Parcels will have a tracking number should you wish to track it.
I NEED MY ORDER IN A HURRY. WHAT SHOULD I DO?
We do offer a faster courier service. Please email us to make sure we have stock and so that we can quote you on overnight delivery.
HOW CAN I PAY?
We have various payment options for you.
1. PayFast: Accepts Visa & MasterCard credit cards and Instant EFT.
2. SnapScan: Accepts debit and credit cards.
3. EFT: Our bank details are provided at checkout. Please ensure you use your order number as a reference when making payment, this enables us to match your payment to your order correctly. Kindly email your proof of payment to firstname.lastname@example.org once payment has been made.
DO YOU SHIP INTERNATIONALLY?
Yes we do! Please head on over to our shop on Etsy
WHAT IS YOUR RETURN POLICY?
If you are unhappy or dissatisfied with your order please send me an email within 5 days of receiving it. You will be refunded the product cost less the delivery cost. Only orders that are in their original condition and have not been washed or used will be liable for return. Customers are responsible for the return shipping cost.
HOW DO I WASH MY BAG OR POUCH?
Cold wash with like colours and a mild detergent. Steam iron while slightly damp on reverse of print. Our shweshwe fabric has been pre-washed.
DO YOU OFFER WHOLESALE?
Yes we do! Please email us on our contact page for more information.